FAQ’s

HOW DO I CONTACT YOU?

314-266-8723 Always contact us via text for any questions or concerns about your order. Please don't dm or comment on any order-related questions . Our number is prioritized for a quicker response.

HOW ARE THE BUNDLES PRICED? CAN I DO BUNDLE DEALS? \

Our bundles are priced individually. The price you see when you select the length you want is for one bundle. For example, if you would like 3 bundles of 28 inches, you would have to add the 3 bundles separately

HOW MANY BUNDLES WILL I NEED?

12"-16" 2 Bundles, 18"-24" 3 Bundles, 26"-32" 4 Bundles

WHAT IF MY ORDER IS LOST OR STOLEN AFTER BEING SHIPPED OUT?

We offer route protection to all of our customers that is automatically added to your tracking number. This protection ensures that if anything happens to your package while it’s on the way to you, it will be fully covered by them. If your package is lost or stolen, you will have to contact USPS to open an investigation. when you place an order on our website. You can contact them directly. Please note once we ship your order out and it’s in possession of USPS, we have no control over any lost packages.TCE Raw Extentions is not responsible for any lost or damaged items once in possession of USPS.